poltr1: (Default)
poltr1 ([personal profile] poltr1) wrote2006-10-09 08:07 pm

There are some days I hate the phone......

Last week, someone from moveon.org called me and asked me to participate in their phone calling session. I was about to leave for my mens' group, but I took the call anyway. After hearing his spiel for a couple of minutes, I told him I wasn't interested in participating.

Today, someone from a mortgage company in Cleveland called and offered to refinance my home mortgage. I told him I didn't think I was eligible, in several different ways and reasons. He finally said something to the effect that I wasn't the expert on refinancing, but that he finally got the message. (I forgot that I had signed up for the Do-Not-Call Registry, and didn't think to tell him.)

I really hate the phone at times. Some days it's an instrument of torture.

I also hate myself for not having the balls to tell these people to back off, go away, and leave me alone. And I hate that my brain doesn't think of what to say until a few hours later, well after the moment has passed.

I'm so paranoid and distrustful about telephone solicitations that I won't do business with anyone who initiates the contact via telephone with me. I have no way of proving that the people at the other end of the line are who they say they are -- caller ID or not. I also won't give my full Social Security number over the phone even if I'm the one making the call. (Unless I'm on a secure telephone, like a STU-III or newer.) The telephone is one of the most insecure communications devices out there.

[identity profile] kliklikitty.livejournal.com 2006-10-10 02:09 am (UTC)(link)
-- In a teletubby voice --- ((( Big Huuug )))

Don't hate yourself for feeling as you do or for having trouble telling the callers no.

The have scripts and training to help make them as intimadting as possible in order to try and get the results they want.

You can do as I do and the moment they start their spiels I firmly say "No Thank You" and hang up on them.

If that is to much for you to remember or try when the situation arrises, then I would suggest that you keep a list of the things you might say by each of your phones and when they call simply choose the best answer from your list and say it to them then hang up.

You need to remember that every moment that they keep you on the line is another chance they have to try and win you over. Take charge and just hang up on them, it empowers you and frees them up to try their luck on someone else.

[identity profile] athenawindsong.livejournal.com 2006-10-10 02:38 am (UTC)(link)
Sometimes, I ask for their home phone number. When they ask why I tell them that I'll give them an answer the next time they are home with their family eating dinner. And then I hang up.

Or, I tell them that we refinanced and we simply are not interested in doing it again. And then I hang up. It's their job to keep you on the phone so they are prepared with scripted questions to force you to answer.

Many times they call asking for Jim. The worst ones like bank lenders won't say who they are or why they are calling. It makes me feel like a second class citizen when they tell me they will "call back later" and infuriates me to no end because I must not be good enough to pester with lending information I didn't really want in the first place. Plus, I don't get to hang up on them which robs me of the pleasure.

Of course, there is always the tactic of "Are you paid enough to put up with nearly every person the computer system calls to be rude to you? Wouldn't your self esteem like a better job?" And then I hang up.

For a while there, we got calls from window replacement companies. I can't tell you how many times I had to tell these people we live in a registered historic house and they would have to pry my cold dead hands off these gorgeous, wavy-glass energy-sucking windows before I allow anyone to mess with the property value and historic significance of having the ORIGINALS. And then I hang up.

[identity profile] zorya-thinks.livejournal.com 2006-10-10 10:20 am (UTC)(link)
We let the answering machine screen the calls. If I am home and I don't recognize the phone number I let the machine pick up. 99% of the time the people I want to talk to will start to leave a message, giving me enough time to pick up and talk.

The ones I hate are the robocalls. They talk regardless and half the time it's one of those "traditional values" groups urging me to vote for candidates who represent their values (but not necessarily mine).

[identity profile] tigertoy.livejournal.com 2006-10-10 03:04 pm (UTC)(link)
Anyone who programs or orders a subordinate to program a robot to call a person with an unwanted advertising message (whether it's for a commercial product, a charity, or a political candidate) should be impaled on the National Mall. When a human calls me because they want something from me when I have no reason to want to hear from them, it annoys me, but when a machine does it, it *really* burns my ass.

Get calleer ID

[identity profile] celticferret.livejournal.com 2006-10-10 07:37 pm (UTC)(link)
Get caller ID and prescreen your calls as much as possible. There's a certain amount of unknown namew with cell phones. Do you know all the cell phone numbers of your friends?

KG