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[personal profile] poltr1
I started at Tim Horton's on Friday. (I'm at the Springboro, OH location, just off exit 38 on I-75.) So far, it's been a great experience. I'm even enjoying waking up early on the weekends because I know there is Damn Fine Coffee at the end of my relatively short commute of 15 minutes. And I got to see a couple of nice sunrises.


Friday was Day 1. Got the general overview, my uniform, and made coffee. Lots of it. I now know what makes Tim's coffee so good, but I'm sworn to secrecy. (Trade secret, y'know?) I also served soft drinks, iced cappucinos, and kept inventory of cups and lids.

Saturday was an adventure. Our electricity went out around 8:30 am and was out for two hours. During that time, we stayed open and sold baked goods. We heard that the power was out in the entire town, and in Lebanon (a town several miles away.) I think the powere was out for the entire corner of the county. Richard, our store owner and manager, drove to the Beavercreek store (two counties away) in order to get a 5 gallon insulated container (we call it a "Cambro" after its manufacturer) of coffee so we could serve coffee during the time we had no power. We took care of some of our cleaning details, which required no power. We also had a few "snowbirds" (retired couples from Ontario) stop in on their way to Florida for the winter. One couple had some ties to Tim [Horton] -- either by friendship or relation -- and they were impressed that I greeted tham as soon as they walked in the door.

Sunday was relatively slow, with the time change. I expected weekends to be as busy as weekday mornings (there's a reason it's called "rush hour"!), but they're not. Julia, the owner's wife, caught me missing a couple of minor steps. She's more detail-oriented than Richard, and notices these things. Sometimes it's discouraging to hear that I forgot to do something. I made a comment to that effect, and she asked me how she should inform me when I forget to do something or skip a step. I didn't have an answer for her. If I knew her expectations, I'd have a clearer idea as to how to proceed.

Today (Monday), was the fourth Halloween Day. I wore my Sabres jersey to work over my uniform. I saw two training videos, made more coffee, cleaned and bussed tables, swept, and mopped.

I haven't moved on to taking orders at the drive-thru (that's a busy job!), making sandwiches, or baking. That will be later.

Date: 2005-11-01 12:05 pm (UTC)
From: [identity profile] kitanzi.livejournal.com
I'm glad you're finding it a pleasant job. As for the boss correcting you, she does have a good point since you do need feedback. Maybe if you told her just the way you said it above? Do you feel like they didn't give you full training on what they expected?

Date: 2005-11-02 03:42 am (UTC)
From: [identity profile] kitanzi.livejournal.com
WEll, I can see where you might be nervous about asking her that directly. Are there other, more senior employees you could ask?

Snowbirds are evil

Date: 2005-11-02 06:10 pm (UTC)
From: [identity profile] athenawindsong.livejournal.com
They come down to FL and decide to vote. Never mind that FL schools *desperately* need funding. They adamantly refuse to vote additional taxes (1/2 a penny, jeez!) for the educational system. Oh, the horror stories I could tell you about the deplorable conditions of 'expansion' schools out in Belle Glade...

In my opinion, there should be a law about staying in FL for longer than 2 weeks at a time unless you plan to live there year round. I've seen way too much damage inflicted on that state by the transients, snowbirds, retirees, and moronic government officials who are given kickbacks by the pharm. companies.

Excuse me while I go kick a kitten now...

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