I just don't get the sales mindset.....
Feb. 21st, 2010 02:22 amA representative for Time Warner Cable called me today. (Actually, they've been calling me for a month, but I wasn't around to pick up the phone when they called.) They wanted to sell me digital phone for $20/month.
They seemed so confident that I was going to switch. But I said no. And then they persisted: "I understand your resistance.....". What makes them think they're going to persuade me? (I know, it's in their script.) I had to think of something fast. Something that conveys, "No, no, hell no!" I thought, "Tell them I work for their competitor, or own stock in the phone company I have, and that switching over would create a conflict of interest." So I did. And it worked. I should have added, "Put me on your do not call list", but they were off the phone by then.
Don't people understand that if I want something, I'll go ahead and pursue it myself? I don't need people slamming me, trying to slam me, or verbally twisting my arm to buy their product. I hate that.
They seemed so confident that I was going to switch. But I said no. And then they persisted: "I understand your resistance.....". What makes them think they're going to persuade me? (I know, it's in their script.) I had to think of something fast. Something that conveys, "No, no, hell no!" I thought, "Tell them I work for their competitor, or own stock in the phone company I have, and that switching over would create a conflict of interest." So I did. And it worked. I should have added, "Put me on your do not call list", but they were off the phone by then.
Don't people understand that if I want something, I'll go ahead and pursue it myself? I don't need people slamming me, trying to slam me, or verbally twisting my arm to buy their product. I hate that.