The data on the drive should be pullable if needed via connecting it externally to another machine.
Is SMART turned on in the bios? (Just being paranoid and eliminating a hardware issue).
As for the CD, what I would do (and warning - this may not work and potentially could caused lost data), is to boot from the CD and then goto a command prompt, run a check disk (chkdsk) and see if that fixes the issue. It does sometimes solve the issue.
Also, is he running XP? If not and you use an XP disc on it, that is not a good thing nor will it likely solve the problem. (I don't think you would do that sort of error, but it has to be asked.)
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timeasmymeasure
no subject
Date: 2010-09-01 04:21 am (UTC)What did you specifically do with the CD?
The data on the drive should be pullable if needed via connecting it externally to another machine.
Is SMART turned on in the bios? (Just being paranoid and eliminating a hardware issue).
As for the CD, what I would do (and warning - this may not work and potentially could caused lost data), is to boot from the CD and then goto a command prompt, run a check disk (chkdsk) and see if that fixes the issue. It does sometimes solve the issue.
Also, is he running XP? If not and you use an XP disc on it, that is not a good thing nor will it likely solve the problem. (I don't think you would do that sort of error, but it has to be asked.)